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Privacy Policy

Leather Restore Pro (“we,” “our,” or “us”) is a New York–based business providing mobile leather repair and restoration services. We value your trust and are committed to protecting the personal information you share with us when using our website, requesting estimates, or scheduling on-site services.

This Privacy Policy describes how we collect, use, store, and protect personal information in accordance with applicable New York State and U.S. federal laws, including the New York SHIELD Act.

1. Information We Collect

1.1 Information You Provide Directly
We may collect personal information that you voluntarily provide to us, including but not limited to:
— Full name
— Phone number
— Email address
Service address (required to provide mobile, on-site services)
— Photos of furniture, leather, or materials submitted for estimates
— Any additional information you choose to provide via forms, messages, emails, or phone calls

1.2 Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
— IP address
— Browser type and device information
— Pages viewed, time spent on pages, and interactions with site content

This data is collected through cookies, analytics tools, and similar technologies.

1.3 Accuracy of Information
You are responsible for ensuring that the information you provide is accurate, complete, and up to date. Providing incorrect or incomplete information may affect our ability to deliver services.

2. How We Use Your Information

2.1 Primary Uses
We use your information to:
— Provide quotes and service estimates
— Schedule and perform mobile leather repair and restoration services
— Communicate appointment details, updates, and follow-ups

2.2 Business Operations
We may also use your information to:
— Improve our website, services, and customer experience
— Maintain internal records and service history
— Comply with legal, regulatory, and insurance requirements

We do not sell, rent, or trade your personal information.

3. Cookies and Analytics

3.1 Cookies
Cookies are small data files stored on your device that help us improve website functionality and user experience.

3.2 Analytics Tools
We may use third-party analytics tools (such as Google Analytics) to understand how visitors interact with our website. These tools collect information in an aggregated and anonymized form where possible.

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

4. Sharing and Disclosure of Information

4.1 Limited Disclosure
We may share your information only in limited circumstances, including:
— With trusted service providers who assist us in operating our website or managing communications
— When required by law, court order, or governmental request
— To protect the rights, safety, or property of our business, technicians, or customers

4.2 Third-Party Obligations
Any third parties with access to personal information are required to maintain its confidentiality and security.

5. Data Security

5.1 Security Measures
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or misuse, in compliance with the New York SHIELD Act.

5.2 Security Limitations
While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Updates
You may request access to, correction of, or deletion of your personal information by contacting us directly.

6.2 Communication Preferences
You may opt out of non-essential communications at any time by notifying us.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, policies, or privacy practices of those external sites.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting and reflected by an updated version on this page.

10. Contact Information

If you have any questions regarding this Privacy Policy or our data practices, you may contact us at:

Leather Restore Pro
— Mobile Leather Repair & Restoration Services
— New York, USA
— Email: info@leatherrestorepro.com
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