Home/Accessibility
Last updated 28 September 2026
Accessibility
This is our accessibility statement. It says what we have checked on this website, what works, and what is still wrong. It is not a certificate. Nobody independent has audited this site, and there are faults named further down that we have not fixed yet.
We would rather publish a short honest list than a long reassuring one.
- What this covers
- The accessibility of leatherrestorepro.com, checked on 28 September 2026.
- The standard
- WCAG 2.1 Level AA, used as the target we measure against.
- If something blocks you
- Call 347-310-7483. A person answers, and you can do the whole job by phone.
Another Way In
You never have to use this website
We repair leather furniture in your home. The website is a front door, not the service, and the estimate form is not a gate you have to get through. Everything that form does, a person can do with you instead.
So if any part of this site is hard for you to read, see or operate, you do not need to fight with it and you do not need to wait for us to fix it.
Call
Tell us what the piece is and what happened to it. We ask the questions, so there is nothing for you to fill in.
Text photographs
We quote from pictures of the damage. Texting them is exactly the same to us as uploading them through the form.
Write as much or as little as you want. A person reads every message, and you will get a written reply you can keep.
None of these is a reduced service or a special arrangement. Most jobs already start this way.
What We Checked
Twelve checks, and where each one stands
On 28 September 2026 we ran these accessibility checks against five pages: the home page, About Us, Warranty, Materials and the estimate form. We read the code each page sends, and we measured what a browser actually drew on screen, which is the part that decides whether text is readable.
Working
Working
Working
Working
Working
Working
Working
Not yet
Working
Working
Working
Not done
The item marked "Not yet" is being worked on. It does not stop you getting an estimate, and it is described above rather than left for you to discover.
What We Are Not Claiming
The limits of the list above
A checklist that only reports good news is not worth reading. Here is what our testing does not cover.
We have not been audited
No independent accessibility specialist has reviewed this site. The checks above are our own. We are not claiming conformance with WCAG, the standard most accessibility law is written around, because with faults still open that claim would not be true.
Automated checks miss things
Software can tell you an image has no description. It cannot tell you the description is useless, or that a page makes no sense in the order a screen reader reads it. Those faults need a person, and that testing has not happened.
We tested five pages, not the whole site
This site runs to a few hundred pages. The five we checked are built the same way as the rest, so the results should carry across, but we have not proved that page by page.
Some things on the page are not ours
The analytics tag, the cookie settings and the form tools on this site are supplied by other companies and run their own code. We chose them, so the responsibility is still ours, but we cannot rewrite them. If one of them is what blocks you, tell us and we will look at replacing it.
We do not run an accessibility overlay
There is no toolbar or widget on this site promising to make it accessible at the press of a button. That is deliberate. Many disabled users and the people who work with them report that these tools get in the way of the screen readers and settings people already use, an objection set out in the Overlay Fact Sheet. We would rather fix the pages.
Report A Barrier
Tell us the page that stopped you
If an accessibility problem here blocked you, we want to hear it, and the more specific you can be the faster it gets fixed. If you can, include:
- the address of the page, or just its name
- what you were trying to do when it went wrong
- what happened instead
- what you were using, if you know: phone or computer, which browser, and any screen reader or magnifier
We will not promise you a fix by a particular date, because we would be making the date up. We will tell you what we can do and roughly when, and if it is something we cannot change we will say so plainly and find you another way through.
You can also read how we handle what you send us in our privacy policy, or find answers about the repair work itself in the help center.
- Phone
- 347-310-7483
- Service area
- New York and New Jersey
