It covers the seating a shared floor runs on: task chairs, meeting room chairs, lounge sofas and armchairs, phone booth benches, café stools and built-in banquettes. Work ranges from a single torn seat to a whole floor recovered in one program, and most of it happens on site rather than in a workshop.

No. Work is scheduled into quiet hours and moves zone by zone, so only the area being worked is out of use at any point. Nothing is closed for the day. Where a piece cannot be finished before members return, it leaves the floor and comes back on the next visit.

Usually yes. The cover and the foam are the parts that fail on budget seating, and both are replaceable regardless of who made the chair. What we cannot save is a cracked frame, a failed gas lift or a pulled weld — if that is what is wrong, we say so and you replace the seat instead of paying to recover it.

Peeling in sheets means bonded leather, which is a coating on a backing rather than a hide, and a coating that has started to delaminate cannot be bonded back down. That piece needs recovering, not repair. The frame and the foam underneath are usually still sound, so the cost is the new material and the labour, not a new sofa.

Yes. Multi-site operators are set up under one program with a single point of contact, one certificate of insurance per building and a survey per location, so each floor is scheduled around its own quiet hours instead of everything being booked on one date.