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B2B Furniture
Repair Contracts
A commercial furniture repair contract is a written service agreement for ongoing repair, restoration and reupholstery — across one location or an entire portfolio.
New York · Long Island · New Jersey
One contract. One reliable partner.
A contract does not repair furniture.
It stops you renegotiating every repair.
The work is the same work. What changes is that the contact, the rates, the approval threshold and the paperwork are settled once instead of every time something splits.
Approvals stop being a negotiation
The threshold is agreed once. Below it, approved work starts without a new quote.
One channel for every location
Requests go to a named contact instead of whoever answered last time.
The same standard every time
Same crew, same materials, same finish — across every site on the agreement.
Who signs one
Built for businesses that manage furniture at scale.
If furniture condition is somebody's job title, an agreement is cheaper than a phone call.
Three shapes
A service plan built around your operation.
Pick by how the work reaches you: as it breaks, on a calendar, or across a portfolio.
On-demand contract
Repair as things fail, at agreed rates, with priority over walk-in work.
- Best forA single site, or a small group
- FrequencyAs needed
- ReportingPer visit, by location
- SchedulingPriority appointment access
Scheduled maintenance
Planned visits on a calendar, so wear is caught before it becomes a repair. This one has its own agreement and its own page.
- Best forHigh-use rooms and front-of-house
- FrequencyQuarterly, semi-annual or annual
- ReportingScheduled service reports
- SchedulingSet calendar, agreed in advance
Portfolio contract
Every location on one signature, one contact and one consolidated record.
- Best forMulti-site and multi-property operators
- FrequencySet per location
- ReportingConsolidated, broken out by site
- SchedulingCoordinated across the portfolio
Covered lines
One agreement. Complete furniture support.
Repair, restoration, reupholstery and the logistics around them — on one signature, at one set of rates.
Fewer moving parts
Less downtime. Fewer vendors.
Clearer accountability.
One partner, one defined process and one record — instead of three numbers in a drawer and an argument about who was supposed to come.
- A dedicated service coordinator
- Pre-approved service standards
- Priority appointment access
- COI and vendor documentation
- Off-hours and overnight options
- Consolidated project communication
- Before-and-after photographs
- Service history by location
Where it runs
One point of contact across every location.
Local crews, regional coordination, and a single agreement behind all of it. See every area we cover.
Manhattan
Brooklyn
Queens
The Bronx
Staten Island
Long Island
New JerseySetting one up
How a commercial furniture repair contract gets written.
If you add a calendar
Planned care throughout the year.
A commercial furniture repair contract can carry a schedule as well as a rate. This is what a year on one looks like.
Inspection & priority repairs
Everything gets looked at. What is failing goes to the front of the queue.
Cleaning, protection & colour touch-ups
Soil comes off before it sets. Thin colour is topped up before it wears through.
Cushions & high-wear seats
The seats that took the year get refilled, restitched or recovered.
Pre-holiday and year-end refresh
The rooms your guests will photograph, finished before the season starts.
A calendar of its own has its own agreement — see furniture maintenance contracts.
What it covers
Furniture your business relies on.
The pieces that actually fail in a working room, and the ones a commercial furniture repair contract is usually written around.
The paper trail
Clear records for every service visit.
Documentation is the part of a commercial furniture repair contract you only notice when it is missing — at renewal, at a claim, or when the person who knew the history leaves.
- The approved scopeWhat you said yes to, in the words it was approved in.
- Before photographsThe condition we found, not the condition we remember.
- Location & asset notesWhich building, which floor, which piece.
- A repair summaryWhat was actually done, in plain language.
- Completion photographsThe same piece, same angle, after.
- Recommended next stepsWhat we would watch, and roughly when.
In action
What the agreement looked like in practice.
Three operations, three shapes of contract, three sets of furniture that stayed in service.
Restaurant group
Banquette seating across four locations
- Scope: Leather repair and colour restoration
- Scheduling: Completed in phases, location by location
- Outcome: Kept the original banquettes in service instead of replacing them.
Property portfolio
Lobby and amenity seating
- Scope: Repair and reupholstery
- Scheduling: Coordinated across multiple properties
- Outcome: One consistent standard in every building on the agreement.
Corporate office
Conference and task chairs
- Scope: Leather and vinyl repair
- Scheduling: After-hours access
- Outcome: No disruption to the working day and no new chairs to buy.
On your floor
Professional service inside an active business.
Most of this work happens while you are open. How it is done matters as much as what is done.
We protect the work area
Floor covering down first, furniture masked, everything back where it was.
We schedule around your operation
Evenings, overnight or a closed floor — whichever costs you the least.
We match what is already there
The hide, grain and colour are matched to the piece, not to a catalogue.
We check the work before we leave
A final pass on every piece, photographed, then added to your record.
Working in an occupied building is as much about air and access as it is about leather. Finishes, adhesives and cleaners differ widely in what they release indoors — programmes such as UL GREENGUARD exist for that reason — so a commercial furniture repair contract is the right place to name which products are used on your floor and when the room is usable again.
Before you sign
Contract questions, answered plainly.
What is in a commercial furniture repair contract?
A named contact, the locations and pieces the agreement covers, the service lines it covers, how a request is raised and approved, how the work is scheduled, the rates that apply, and what documentation you get back. The point is that none of it is renegotiated the next time something breaks.
Can one agreement cover several locations?
Yes. A portfolio contract puts every site on one signature with one contact and consolidated reporting by location. Sites can be added or removed without rewriting the agreement.
Do you provide a certificate of insurance?
Yes, and it can be issued naming your entity and property before the first visit. Buildings that require vendor onboarding, portal registration or specific limits are handled as part of setting the contract up rather than on the day work starts. COI and insurance documentation.
Can work be completed outside business hours?
Yes. Evening, overnight and closed-floor access are the normal way contract work runs in an occupied building. The schedule is set against your operating hours, not ours. Off-hours service.
How is work approved once we are under contract?
Every commercial furniture repair contract sets an approval threshold. Photographs and a written scope go to your named contact. Anything inside that agreed threshold proceeds on that approval alone. Anything outside it is quoted separately before it starts.
What documentation do we get?
Before photographs, the approved scope, what was done, completion photographs, the location and asset it belongs to, and any recommended next steps. It lands on the record for that location so the history survives a change of staff.
Does the contract cover pickup and delivery?
It can. Most work is done on-site because moving commercial furniture is the expensive part. When a piece genuinely has to come to the shop, collection and return are written into the agreement. Pickup and delivery.
How long is the term and can we leave?
A commercial furniture repair contract runs for a term set in whole months, written down along with what ending it requires from either side. An agreement you cannot leave is not worth signing.
Let's build your service plan
Have the scope written down before anyone quotes a number.
Tell us the locations, the pieces and the volume. We will come back with a commercial furniture repair contract that fits — or tell you that you do not need one yet.
